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Returns

What is your return policy?

If you decide you’d like to return your NUMI shelving, we will accept returns up to 30 days from the date your shelving was delivered. You have 14 days to make a return without a restocking fee, you’ll only be responsible for return shipping fees. Re

Do I need to return it with the original packaging?

If you plan to ship back your order for any reason, we ask that you do so with the original packaging, padding materials included. Returns made without the original packaging may be subject to additional costs, which are to be subtracted from your re

How long will it take to get my refund?

Once we have received your return at our warehouse, our team will process your refund within 1-2 business days.  It may take around 5-7 business days for the bank to credit your account, depending on the institution. If your return credit takes longe